Safe and Aware Gaming

bajj Responsible Gaming —
Your safety is our priority

bajj believes that entertainment should always be enjoyed in a controlled and mindful way. Our responsible gaming policy helps keep you safe and happy.

For players aged 21 and above only
Our Position

Why Responsible Gaming Matters

Online gaming and betting can be an exciting form of entertainment. But when play goes out of control, it can cause serious problems in your personal, financial and family life. At bajj, we believe that ensuring every player's safety and wellbeing is our greatest responsibility.

Responsible gaming means enjoying gaming consciously, within a set budget and within time limits. It is not a sign of weakness — it is a sign of good judgment. bajj encourages every player to adopt this mindset and provides the tools and support needed for those who are facing difficulties.

bajj's responsible gaming policy is strictly followed: deposit limit setting, self-exclusion, time-out and 21+ age verification. Our 24/7 support team is always by your side.

Age Limit

For those aged 21 and above only

bajj strictly prohibits gaming for anyone under 21. We follow an age verification process at registration. If you suspect that a minor is using your account, inform our support team immediately. Parents are requested to monitor their children's online activity and use family filtering software where needed.

Protection Tools

Stay Safe — Our Gaming Protection Features

Set Deposit Limits

Set your own limit on how much you deposit per day, per week or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, so impulsive decisions cannot be acted on right away.

Time-Out Feature

If you feel you need a break for a few days, set a time-out from 24 hours up to 30 days. While a time-out is active, you will not be able to log in to your account or place bets. It is a simple but highly effective protection method.

Self-Exclusion

Use the self-exclusion option for a long-term break. You can deactivate your account from 6 months up to permanently. While exclusion is active, the account cannot be reactivated by any means. Contact the support team.

Session Reminders

You will be reminded at set intervals of how long you have been playing. These reminders help you stay aware of time and keep your gaming sessions manageable. Activate this from your account settings.

Bet and Loss Limits

Beyond deposits, you can also set a maximum amount per bet and a daily or weekly loss limit. Once the limit is reached, your session will end automatically. This is the most effective way to stay within your budget.

Gaming History Review

View your complete gaming history in your account — when you played, how much you won or lost, and how much time you spent. Reviewing your own activity is the first step toward responsible gaming.

Warning Signs

Recognise the Signs of a Problem

Gambling addiction develops gradually. If you notice any of the following signs in yourself or someone else, seek help right away:

  • You are spending more than your budget and playing more to recover losses.
  • You are playing with borrowed money or savings.
  • You are hiding your gaming habits from family or friends.
  • You are neglecting work, studies or family responsibilities to game.
  • You feel restless, irritable or anxious when you are not playing.
  • You have tried repeatedly to stop playing but have not been able to.
  • Gaming is causing you stress, depression or sleep problems.
Healthy Gaming Tips

Enjoy Safely

Follow these simple rules and gaming will always stay a source of entertainment:

  • Set a fixed budget before you play and do not go beyond it.
  • See gaming as entertainment, not as a way to earn income.
  • Do not play when you are angry, frustrated or under stress.
  • Take regular breaks and get enough sleep.
  • Do not place larger bets to try to recover losses.
  • Talk openly about your gaming habits with people you trust.
  • If you sense a problem, do not wait — contact the bajj support team.
How to Use

Activate Protection Tools

01

Log in to Your Account

Access your account on bajj and go to the profile section from the top menu.

02

Responsible Gaming Menu

Find the "Responsible Gaming" option in your profile settings.

03

Set Limits or a Break

Choose whichever you need — deposit limit, time-out or self-exclusion — and enter the required value.

04

Confirm

Save the changes. Limits take effect immediately. If you have any trouble, contact us via live chat.

Our Commitment

bajj's Pledge to Responsibility

bajj is not just an entertainment platform — it is a service committed to building a responsible environment. We believe the foundation of a sustainable gaming industry is player protection and wellbeing. That is why our entire platform is designed to make controlled and mindful gaming easy.

We use secure payment methods (bKash, Nagad, Rocket, bank transfer) and protect your financial information with SSL encryption. Our games use a verified Random Number Generator (RNG) to ensure fair play.

Our 24/7 Bengali-speaking support team is always ready — not just for technical issues, but for any question or concern related to responsible gaming. Whether you are facing a problem yourself or are worried about someone else, reach out to us in any way you can.

Remember: responsible gaming makes your enjoyment last longer. At bajj, we want you to enjoy every gaming session — free from financial or mental stress.

Need Help? We're Here

If you feel gaming is having a negative impact on your life, do not be ashamed — contact us right away. Our trained team is always ready to assist you in Bengali.

Live Chat

Talk to us directly in Bengali 24/7

FAQ

Questions About Responsible Gaming

Log in to your account, then go to the "Responsible Gaming" option in your profile settings. There you can set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing it requires a waiting period.

No, self-exclusion does not delete your account. The account is deactivated and cannot be used again before the set period ends. Your balance and history are kept safe. Once the exclusion period ends, you can apply to reactivate it.

A time-out is a short-term break — usually from 24 hours up to 30 days. It is suited for a brief pause. Self-exclusion is the long-term option — from 6 months up to permanent. If you feel gaming is becoming a problem for you, choosing self-exclusion is the wiser move.

The minimum deposit on bajj is ৳500 and the minimum withdrawal is also ৳500. This limit applies across all methods — bKash, Nagad, Rocket and bank transfer. As part of responsible gaming, you can set an even lower deposit limit for yourself above this minimum.

Absolutely not. bajj strictly prohibits any person under 21 from holding an account. Age is verified during registration and any account under suspicion is investigated. If you become aware of a minor using bajj, report it immediately to [email protected].

Contact bajj's 24/7 live chat in Bengali or send an email to [email protected]. Our team will help you set up self-exclusion or other protective measures. Also talk to a family member or someone you trust — taking that first step is what matters most.

Enjoy Safely — Welcome to bajj

Play responsibly, have fun and explore our wide collection of games.